Share Job Description – Consultant (DHP/ CBI) Band level B lower end of range (2104904) Consultant (DHP/ CBI) Band level B lower end of range – (2104904)

Contractual Arrangement: External consultant

Contract Duration (Years, Months, Days): 2 months and 11 days


Job Posting

: Oct 4, 2021, 11:14:45 AM

Closing Date

: Oct 12, 2021, 12:59:00 AM

Primary Location

: Egypt-Cairo


: EM/DHP Division of Health Protection and Promotion


: Part-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.


  1. Purpose of the Consultancy


The overall purpose of the assignment is to update, pilot and promote the regional Community Engagement Training Package so that it aligns with the latest technical information and mandates especially guidance related to the COVID-19 pandemic. The final product will be an interactive and tested face to face community health workers training package including 6 modules in line with global relevant guidance ready to be rolled out across the EMR countries.


  1. Background

Engaging with communities is a key approach identified in the EMR Vision Health for All by All in improving the health of the people in the region.  Community and civil society engagement is also one of 7 accelerator themes of the Global Action Plan for Healthy Lives and Well-being (GAP) which aims to strengthen interagency collaboration to support countries in meeting the health-related SDGs. Experiences from the Eastern Mediterranean Region have shown that organized and informed communities are able to significantly improve basic health and wellbeing within their communities. Building appropriately the capacity of community workers and frontline health volunteers so they become a respected key pillar of the healthcare system for their unique role, identity and contribution is a key approach to better engage communities. CHWs have been recognized globally as vital elements and effective agents of change once they are equipped with the needed skills to excel in their practice, build self confidence in their capacities to engage with the community and contribute to long term healthy behavior changes .In 2010, the World Health Organization, Regional Office for Eastern Mediterranean developed training modules for cluster representatives and health volunteers encompassing a series of four modules to facilitate community participation and build capacity of community social and health workers and volunteers to serve their local communities and bridge the gap between the communities and available primary health care services. The training modules have been used with or without adaptation in many countries of the region including Egypt, Jordan, Libya, Somalia, Sudan and Syria.

Following ten years of experience in using these modules, and particularly in light of the COVID-19 pandemic, it is timely to have the content and approaches updated and aligned with the latest technical information and mandates especially guidance related to the COVID-19 pandemic response.


The updating process is planned to be participatory involving the different technical programs in WHO/EMRO led by a seasoned health communication consultant to manage the process, contribute with the instructional designer to the development of a revised interactive training package, pilot the draft training package in 1-2 priority countries of the EMR and promote the roll out of the finalized package to community workers and volunteers at community level. The full training package will also be translated into Arabic and French to fulfill the language preference of some countries of the region. Other languages might be considered depending on needs and requests from countries (Farsi, Urdu, and Dari).

  1. Planned timelines (subject to confirmation)

Start date:  20/10/2021

End date: 31/12/2021


  1. Work to be performed
  • Identify the gaps and loop-holds in the current training package that are required to be revised and/or updated, agree on the training design and delivery methods based on target audience needs.
  • Undertake consultations with Community Engagement focal points in order to assess and collect examples of relevant community engagement successes and challenges sources by national teams and frontline workers to be included in the training package.
  • Coordinate the revision process and development of the interactive design modular training package along with the instructional designer, drawing on existing content, regional and national source materials, and WHO and other UN agencies approved global and regional guidance and training materials.
  • Facilitate a key stakeholder online meeting to obtain inputs on the revised modules
  • Assist in piloting the updated training package in 1-2 priority countries of the EMR and participating in providing coaching training to support the national trainers to ensure that the content, approach and structure meet the contextual needs and challenges faced by the CHWs and that package is developed and designed to an agreed standard.
  • Consolidate participants feedback and inputs and use them to revise, modify, and update the training package.
  • Promote the training package content and innovative approach to country offices and partners to ensure timely roll out and cascading in EMR countries.


  1. Deliverables:

Deliverable 1.1 Review existing modules and prepare recommendation and action plan for the revision, development and design, piloting and roll out process of the regional Community Engagement Training Package

Deliverable 1.2: Set of consultations with Community Engagement focal points conducted and a set of country based- community engagement successes and challenges collected and included in package

Deliverable 1.3: Conduct online meeting to obtain and take onboard feedback included in revised draft module

Deliverable 1.4: Conduct a pilot formal training for 2 – 3 countries.

Deliverable 1.5: Develop training package after pilot trainings is finalized including amendments and wrap ups.



  1. Technical Supervision

The selected Consultant will work on the supervision of:

Responsible Officer: Dr Samar ElFeky, A/RA/SHA


Manager: Dr Maha El-Adawy, DHP Email:




  1. Specific requirements


Qualifications required:

University degree in social science and health communication.

Experience required:

  • At least 5 years of experience in developing training material such as trainer’s guide, manuals or courses.
  • Significant experience in conducting training, coaching, mentoring and other capacity building initiatives.
  • Working experience in health communication, Risk Communication and Ccommunity Engagement (RCCE) is an advantage.
  •  International experience is mandatory for international consultant.
  • Working experience in the MENA/Eastern Mediterranean Region is desirable.

Language requirements:

  1. Fluency in written and spoken English, Arabic . French is desirable.


  1. Place of assignment

The work will be performed remotely from the consultant home country.

  1. Medical clearance

The selected Consultant will be expected to provide a medical certificate of fitness for work.


  1. Travel

The consultant is expected to travel according to the itinerary and estimated schedule below: N/A

Travel dates Location:
Purpose: Purpose of the mission


Travel dates Location:
Purpose: Purpose of the mission


All travel arrangements will be made by WHO – WHO will not be responsible for tickets purchased by the Consultant without the express, prior authorization of WHO. While on mission under the terms of this consultancy, the Consultant will receive subsistence allowance.

Visas requirements: it is the consultant’s responsibility to fulfil visa requirements and ask for visa support letter(s) if needed.

Addition Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit:
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO’s workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice –
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

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